You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Vellariser1980
5 years agoNew member | Level 2
Bulk download all my files
Hi. I can no longer afford the monthly fee, but have 26gb of files. Please can you advise how I can do a bulk download perhaps multiple zip.files rather than individual downloads?Many thanks
- 5 years ago
To download all of your Dropbox files go to Dropbox web - https://www.dropbox.com/home You can split the data in few separate folders (so that in case a download fails during long downloads, you don't have to start from the beginning). Then you can download folders one by one.
It will download zip of each folder. Each folder should not be more than 20GB, or contain more than 10,000 files - https://help.dropbox.com/sync/download-entire-folders
Mod note: edited to update link in post [last update 2022]
scheasbro
2 years agoExplorer | Level 4
I have the same issue. I have over 3TB of data and now cannot afford the subscription. Dropbox is forcing me to download 20 GB at a time - except I have a few files that are over this size and there's no way to download them.
I think it's fair to say that my data is being held, hostage.
- DangerDane2 years agoExplorer | Level 3If you download through the desktop or mobile app the limit is a lot higher than 20gb
- scheasbro2 years agoExplorer | Level 4I found that when, out of frustration, I tried to cancel and delete my Dropbox account altogether, Dropbox suddenly offered me another 14 days as an extended trial for my previous Business plan. I accepted and reinstalled Dropbox on my laptop. Thanks to a gigabit internet connection, I was able to download all of my files that were being held hostage. Problem solved. Now, Dropbox can end my trial and ride off into the sunset without me.
Google Workspace (5TB) is much cheaper at $20/mo and integrates nicely with both my Mac (iPad, MBP x3) and Android phone. Also, my new MBP has a large enough hard drive that I can keep all 5TB of my data local while simultaneously backing it up to Google Workspace. This is a temporary arrangement as I am in the process of building my own cloud server that will max out at around 1 PB.- tcsmith3142 years agoNew member | Level 2
Yes, this is ridiculous what Dropbox does. I'm trying to get my files out of Dropbox; not because I can't afford it, but (despite only using 60% of my 2TB of data), it won't sync with a new computer. Support say's it's because I have too many files. This happened to me a couple of years ago - and, after spending a lot of effort doing this - I maned to zip folders to decrease the number of files. I would have thought this problem would have been worked out by now (2023), but it's not. Just as a warning to everyone, you syncing on new devices will stop when you exceed the file limit (the support person said 300,000 files) even if you are way under the total file storage limit. So, dropbox might be OK to store zip archives, it doesn't work well with a real set of folders with varied length files.
- scheasbro2 years agoExplorer | Level 4The solution I finally came to after much back and forth with Dropbox support was for them to give me a 14 day trial of the business/professional level subscription, which allowed me time to hook a computer up to gigabit internet service and sync my files to me desktop. After that was done, I promptly deleted everything from Dropbox and moved all my data over to my Google Workspace account. It's much more flexible and is working well until I finish building my own cloud storage setup (NAS with private access). Then I can be done being dependent upon these cutthroat companies holding my data and files hostage.
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!