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Forum Discussion
Cannot open excel files on my Mac, files aren't corrupt.
I cannot open all of my excel files in my Dropbox. Everything was fine yesterday, and I still worked with all my files. But today it cannot. The files weren't corrupt, I tried to open in downloads f...
Jay
Dropbox Staff
Dropbox StaffHi nabillaamalia, thanks for messaging the Community!
Are the Excel files marked as available offline in your Dropbox folder?
This will help me to assist further!
- Yes sure. I don’t know what’s wrong with the files or the Dropbox, this is my very first time cannot open my files
- Mark
Super User II
Do they open if they are outside of the Dropbox folder?
Have you tried a repair of Office 365?
- Yes, no problem outside the Dropbox. I still use the file from Dropbox the day before and everything was normal until yesterday I cannot opened it at all.
I’ve tried repair the Office 365 and the Dropbox but nothing happened
