You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
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788 TopicsCan't access dropbox website on laptop
Hi there, I'm unable to access dropbox.com on my laptop, which is connected to my home WiFi. I have tried various browsers (Chrome, Edge, Firefox) to no avail. I don't have a problem accessing the website on my phone, which is also connected to my home network, so I reckon that rules out a network issue. The error I get on Chrome says: "This website can't be reached. www.dropbox.com refused to connect. ERR_CONNECTION_Refuses" I've searched the forum but none of the suggestions have helped. Hope someone can! Thanks.Solved4.5KViews0likes11CommentsCan't watch videos from my computer when uploaded from my phone to a shared folder.
I have a shared folder with my business partner that we upload videos of property walkthroughs in. We can watch these videos from our phone, but when we try to open them up a computer the audio will play but the screen is black. Is anybody else dealing with this issue and know what the fix is?615Views0likes5CommentsI put all files available offline, but Dropbox doesn't download them.
Hi! I recently bought a new Macbook and wanted to sync my files to my new computer. Unfortunately, I am unable to download all the files. They are mostly kept in the cloud. I changed the preferences to offline in the Dropbox settings, but this did nothing. What to do? I need to have all my files available offline, because the cloud version prevents me from searching files and file contents via Spotlight and browsing through pictures is a drag. I have the latest Dropbox, 2TB subscription, Macbook M3 Pro, all the latest updates.649Views0likes9CommentsWhy is there picture rotation when importing files into Microsoft Photo Editor from Dropbox?
I shared a link to my dropbox for a file with photos. The person I shared it to opened the file in Microsoft Photo Editor, All the pictures were rotated 90 degrees from their orientation in dropbox. Is there something I can do to make sure this does not happen?80Views0likes3CommentsFile in Dropbox on my HP, but not in Dropbox on my iPhone 12
I have a cookbook in Dropbox so I can share it with my grandchildren. I created a new recipe today Potato Soup in Word and saved it to Dropbox. It shows up on my HP laptop where I created and saved it, but I went to Dropbox on my iPhone so I could create a link and text it to them, but it doesn't show up on my iPhone. The rest of the cookbook is on my iPhone.52Views0likes6CommentsThumbnails not showing for online-only
As a new user to Dropbox, I've uploaded all photos from my Mac (Sonoma 14.4) using Dropbox 194.4.6267 and set the files to online-only. None of the thumbnails show on my Mac and this is a non-starter for me in using Dropbox. I've reindexed via Spotlight all of my files on my mac, and I've toggled online and offline only settings and still no thumbnails are showing. Any suggestions or advice would be much appreciated before moving to Google One.Solved632Views1like5CommentsHow to make my files available offline, so that I'm able to transfer them?
Hello everyone I am new to Dropbox. I have the free trial. I am trying to download all my photos from various phones into Dropbox. Then I am going to transfer them onto an external hard drive. I have just downloaded Dropbox onto my PC and the photos all have clouds next to them. How do I download them so I am able to transfer them. I have thousands so doing this as multiples would be better TIA.67Views0likes1CommentCamera Upload thumbnail not showing on mac
I use Smart Sync I'm on a Macbook Air Ventura13.5.2 I know SmartSync doesn't download the files to your laptop but I'm pretty sureI used to get low-res thumbnails of the images in my Camera Upload folder Since updating to the newest OS that seems to not work anymore and I just see the generic icons now. If I "make it available offline" then it downloads the image and the thumbnail works but I'd love to have a low-res thumbnail so I can tell if I should download it or not.Solved6.7KViews2likes42CommentsI see a box next to my photos on my computer and I can no longer open them.
I have used Dropbox to save my photos from my phone and have access to them on my computer. Suddenly I've noticed that I do not have access to all my photos on my computer. I see them, but they have a box around the photo name and I cannot open it. Is this because Dropbox has suddenly started asking for subscription money? And, if I pay, will I have access to my photos once again?304Views0likes6Comments