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Forum Discussion
Cannot open excel files on my Mac, files aren't corrupt.
I cannot open all of my excel files in my Dropbox. Everything was fine yesterday, and I still worked with all my files. But today it cannot. The files weren't corrupt, I tried to open in downloads f...
Yes sure. I don’t know what’s wrong with the files or the Dropbox, this is my very first time cannot open my files
Mark
Super User II
Super User IIDo they open if they are outside of the Dropbox folder?
Have you tried a repair of Office 365?
- Yes, no problem outside the Dropbox. I still use the file from Dropbox the day before and everything was normal until yesterday I cannot opened it at all.
I’ve tried repair the Office 365 and the Dropbox but nothing happened- Megan
Dropbox Staff
Hey nabillaamalia, would you mind sending me a screenshot of an example file that fails to open in Excel, but within your Dropbox folder, in order for me to double-check the icon next to it?
If you quit the Dropbox app, I'm assuming the files open without an issue, right?
Here it is, still cannot be opened
