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HouseBlend's avatar
HouseBlend
Helpful | Level 5
3 years ago
Solved

Cannot Open Word Documents in Dropbox

I am synced to open Dropbox documents in the online-only mode on my Surface Pro since it doesnt have a ton of hard drive memory.   That has worked well for several years.  Recently, my Surface Pro ha...
  • Megan's avatar
    3 years ago

    Hi HouseBlend, let's jump right into this! 

     

    How are you trying to open these online-only files? Are you double clicking on them, or right-clicking the file or folder and selecting Make available offline and then trying to open them?

     

    Feel free to also send me a screenshot of the error you mentioned above. 

     

    Keep me posted!