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DBar7's avatar
DBar7
Helpful | Level 5
9 months ago

Can't view files in shared folder - I keep seeing a black screen

Hello, I am hacing trouble viewing files, more specifically pdfs, that I've uploaded to a shared folder. I cannot preview in dropbox, and every time that I choose open in new tab, it takes me to a ne...
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  • DBar7's avatar
    DBar7
    9 months ago

    I believe Ive figured it out, it was an ad block extension that I had conflicting with the dropbox opening of files. Thank you for your response. 

Mark's avatar
Mark
Icon for Super User II rankSuper User II

Have you tried clearing your cache and cookies on your browser? 

 

It sounds like a fault with some software conflicting

DBar7's avatar
DBar7
Helpful | Level 5
9 months ago

Since posting ive cleared my cache and cookies, as well as updated my google chrome browser. I am still having the same problems viewing 

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