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Forum Discussion
GillW
4 years agoExplorer | Level 4
Corrupted Word Documents
I am at my wit's end! I didn't realise that DropBox would corrupt files. I now have several Word documents in a folder that I need for my course work assessment which are no longer Word documents and which won't open. I'm actually really worried - I trusted DropBox and am actually thinking I shouldn't have...Can anyone tell me what has happened please?
Also my tutor is unable to open the PDF files - they open with a padlock and are so tiny he can't read them...he is one of those listed as being able to open them (TM ).
Please help me - I need all this for my assessment and am now seriously worried.
Thank you.
- MarkSuper User II
Dropbox cannot alter files at all - it simply hasnt got the capability or capacity to do so.
You've not said which files are not opening BUT my guess is the ones starting 6.2 etc.? If you notice the .pdf (or .doc/docx) is missing from the end of the file name, so, the computer doesnt know how to open them. Simply rename them with whatever you used to make them and they should be and they'll almost certainly open.
- GillWExplorer | Level 4
You are a Star, Mark Super User ll - thank you! That worked.
My second query underneath about the PDFs - any input on this, please?
Many thanks indeed.
Gill
- andrepaixaoNew member | Level 2
I had the same problem after cancelling my 2TB subscription and moving all folders to a new one. Loads of corrupted files. This is a tragedy for me.
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