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Forum Discussion
JohnK2
5 years agoCollaborator | Level 8
Decryption fails running iOS 14.2
Just updated iPhone and iPad to iOS 14.2. Now, trying to open an encrypted file, it tell me "Decryption Failed. Null" If I open with Excel, it works fine. Anyone else having this issue?
- 5 years ago
I also have success opening an encrypted file within Dropbox after updated 14.4 IOS update. Thanks for everyone's help and input.
Chatito
5 years agoHelpful | Level 5
Oui, moi. C'est très embêtant car c'est un fichier que j'utilise bcp. Seule solution c'est de l'ouvrir avec excel, mais je trouve que ce n'est pas à nous, utilisateur, de subir ces contraintes. Il me semble que Dropbox devrait s'en inquiéter
Martz
5 years agoCollaborator | Level 9
J'utilise la traduction informatique: -0
Le problème racine n'est pas Dropbox, c'est Apple. Dropbox ne peut rien faire. Ne vous attendez pas à une solution de Dropbox ou de Microsoft ...De plus, cela pourrait être fait par Apple délibérément, vous devriez donc trouver votre propre solution. J'espère que vous pouvez lire ceci :-)
- JohnK25 years agoCollaborator | Level 8
Can we please get a translation?
- Martz5 years agoCollaborator | Level 9
Sorry, :-) They are saying the exact same thing as the rest of us and they do not like the work around. I posted that they might as well get used to it because it is not a Dropbox issue and neither Dropbox or Microsoft are going to fix it and for that matter, Apple may not either so find an alternative solution and go with that. Someone on the Apple forums already posted that 14.3 did not fix it.
- Chatito5 years agoHelpful | Level 5
You can choose to translate easily with Chrome. There is a banner that appears at the top right, you have to click to translate from French
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