You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

TERGUS's avatar
TERGUS
Explorer | Level 3
3 years ago

Download files fail, cancelled or incomplete

Every time I try to download a file I get a failed, cancelled or incomplete status in Chrome or FireFox. I am trying to download an OVA file which I have purchased. After notifying the seller, they ...
Download
Web
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Hey TERGUS, thank you for reaching back to us. I hope you enjoyed your weekend!

 

It isn't currently possible to download files that are that large via the web interface. I apologize for any inconvenience this may cause.

 

Are you accessing the file through a shared link? Do you use the desktop app, by any chance? If you do, can you try syncing the content locally to the device?

 

Keep me posted!

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