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Forum Discussion

MADLL's avatar
MADLL
New member | Level 2
2 months ago

Downloaded picture does not keep original creation date

What a MESS. I stored thousands of pictures, sorted them, etc etc just now to realise that when I download them, the date of the picture is modified and does not keep the original creation date.
Customers have already complained about it in the past, no solution until now...

I tried AMAZON PHOTOS since it is for free and the downloaded files/pictures keep the original creation date.

Please provide a solution.

Thank you.

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff

    Hi there MADLL - thanks for posting on our Community!
     

    Can you please clarify where exactly you're checking the creation date of your files and maybe send us a screenshot so that we can have a visual too?

     

    Thanks so much!

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