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Djenn's avatar
Djenn
Explorer | Level 4
7 years ago
Solved

Downloading from shared folders

I need to download all files from a folder someone shared with me, but instructions I've found online mention hovering over files and clicking a checkmark, which is not appearing. I've also seen refe...
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  • Elixir's avatar
    Elixir
    7 years ago

    Hey Djenn, I assume that you have received a read-only shared link of a folder. In that case you should see a Download button on the top right corner of your browser. 

    If you do not see this option, I would sugges you try opening the link on a different browser (even better if you use incognito/private browsing mode with extentions disabled). 

Clarabelle's avatar
Clarabelle
New member | Level 2
7 years ago

I did click the Download button but it did not ask me where I wand the files downloaded and I can't find them on my PC.

I use Chrome browser.

 

bana1124's avatar
bana1124
Helpful | Level 5
7 years ago

Do you have Chrome setup to ask you where to save or to automatically go to the download folder? On the top of the Chrome Browswer, click on the 3 dot button and click downloads. See if the zip file or files is there. 

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