Start 2025 on time and up to date. Seamlessly integrate your calendars into Dropbox with these simple steps.

Forum Discussion

ummhumm creative studio's avatar
ummhumm creative studio
New member | Level 1
12 days ago

Downloading large files from the Dropbox site fails

I am trying to download a combination of files and each time I try to download it, it shows as "stopped" no matter what I do. I saw that this is an issue from the community with DB and I am not...
Download
dropbox
Web
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
12 days ago

Hi ummhumm creative studio, thanks for bringing this to our attention.

 

Is this file located on your Dropbox account, or is it in a shared link?

 

This will help me to assist further!

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!