We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

DreamboxUser100's avatar
DreamboxUser100
New member | Level 2
10 months ago

Dropbox Account Looks Different From My Entire Team

When I log into my company's Dropbox account using the standard username and password it looks completely different from the rest of my team. I am seeing different folders, can't access necessary fil...
Account Access
Restore
View
Rich's avatar
Rich
Icon for Super User II rankSuper User II
10 months ago
DreamboxUser100 wrote:

When I log into my company's Dropbox account using the standard username and password ...

To be clear, is each person a member of a Business team account (each having their own login) or are you all using the same login to access the account?

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!