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Forum Discussion
Dropbox missing from locations in mac finder sidebar
Since upgrading and having Dropbox move the dropbox folder to locations in my finder, it periodically disappears. I have quit, restarted and have it re-appear again, but it's gone again. I can quit d...
Hi -
Running OS Sonoma 14.4.1
The status of the dropbox app in the menu bar is fine -- it's currently backing up an external drive; no sync issues.
Sync tab shows the location in my library:
/User/myname/Library/CloudStorage/Dropbox
I'm pretty sure it will clear up if I quit and restart (it did before), but wonder if there is something else that's causing the location to disappear since it happened again so soon after the last restart.
Walter
Dropbox Staff
Dropbox StaffThanks for the additional information beanbean - much appreciated.
Apart from rebooting your computer, have you tried refreshing your Finder's window by any chance?
If not, could you give it a go and let me know if it helps?
Hi -
I have used Command+Up Arrow then Command+Down Arrow on the finder window, and I've opened many other windows with the same result.
I copied the dropbox over into my Favorites in the sidebar for now, but since Dropbox itself moved it from my Favorites into the Locations, this is just a workaround so I can save documents.
As soon as I did that, the very next time I tried to save a downloaded document, the dropbox is now showing again in the Locations area of the sidebar.
- Walter
I see, thanks for the updates beanbean
If you'd like to look further into this issue, I'd suggest getting in contact with our support team directly as they'd be better equipped to assist you with account and device specific information.
Let us know if you have anything else to add or ask in the meantime.
