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ryanxx's avatar
ryanxx
Helpful | Level 6
10 months ago

Dropbox Previews Heavily Compressed (JPG & PDF)

I've been noticing recently, that when I preview a large resolution JPG in the dropbox viewer on desktop, it is far more heavily compressed and crunchy looking than it has been previously. I understa...
desktop
Preview
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
10 months ago

Hi there ryanxx - thanks for bringing this to our attention.

 

Can you clarify what you mean by Dropbox viewer on desktop? Are you previewing the files though a web browser or locally on your computer?

 

If you could send us a couple of screenshots as well, I'd appreciate it.

 

Thanks!  

 

PS: The preview on the website is always a compressed version of the file you're previewing and can't be adjusted at this time. Downloading the file and previewing it locally on any device should help in those cases though. 

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