Learn how to make the most out of the Dropbox Community here 💙. 

Forum Discussion

md22's avatar
md22
Explorer | Level 3
11 months ago

Dropbox video player cannot play MJPEG in avi container.

Dropbox video player cannot play MJPEG in avi container. I know it's rare but Google Drive, Yandex disk, VLC player, Xplayer can.

[removed per the Community's Guidelines]

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff

    Hey md22 - thanks for bringing this to our attention.

     

    Could you forward us a screenshot of the exact error you're getting so that we can have a  visual too?

     

    Thanks so much!

     

    PS: I'm removing your shared link to avoid generating excess bandwidth usage and/or traffic. 

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff

        Hi md22, I'd need to know some additional things, if you don't mind such as the size of the file. 

         

        Also, do you use the website, when trying to preview it, and if so, which browser? 

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!