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Forum Discussion
Excel Files not opening to edit in Excel from Dropbox.
Started this week. On my phone I can open an Excel file in Dropbox as a preview but when I click on the edit button I get the Office Excel opening (Downloading from Dropbox) screen, then it flips to...
Megan
Dropbox Staff
Dropbox StaffHi ijmolder66, thanks for posting here today!
Can you clarify exactly when this started happening? Have you made sure both your Microsoft, and Dropbox app are up-to-date?
Also, can you clarify if you're using an individual Dropbox plan, or a Business one?
Keep me posted, and we'll take it from there!
Same exact thing is happening to me. Can't edit Word or Excel Files in Dropbox on phone. Samsung phone. Noticed it today - July 14.
I noticed it this past Wednesday (7/12/23). I use the spreadsheet to track my gas fill ups, frequency, costs, and MPG. The last time I used it successfully on my phone was last 6/20/23. I use it a lot on my computer without issue. I have used Google Play to update all the apps, same result. Is there a way to manually check for Dropbox updates in the phone app? I did not see it if there is one. I have the Dropbox Basic, (Individual?)
- Hannah
Sorry to see you're having this issue, ijmolder66 and rajma420.
Can you please make sure that your Dropbox app is updated to the latest version and let me know if the issue persists?
How do I do that? In my last post I asked
"Is there a way to manually check for Dropbox updates in the phone app? I did not see it if there is one. "
