You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
ijmolder66
2 years agoExplorer | Level 4
Excel Files not opening to edit in Excel from Dropbox.
Started this week. On my phone I can open an Excel file in Dropbox as a preview but when I click on the edit button I get the Office Excel opening (Downloading from Dropbox) screen, then it flips to...
Hannah
2 years agoDropbox Staff
And you're currently on the 340.2.2 version of the app, is that correct?
- rajma4202 years agoHelpful | Level 5
Yes, that's right. For the password protected excel files, I see the same issue that the previous person said above.
You said:
Hey @rajma420, so just to clarify, it does work for Excel sheets that are not password protected?
Hannah
- Megan2 years agoDropbox Staff
Hi rajma420, if you access Excel directly, and try to open your files from there are you able to do so?
As for some screenshots, what happens after you see the message that ijmolder66 posted: "Microsoft Office integration would like access to files and folders in your Dropbox"? Is it stuck like that?
- rajma4202 years agoHelpful | Level 5
Megan
I use Excel directly, the file opens after it prompts me for the password. But if I open the file from Dropbox I get in a loop of "Microsoft Office integration would like access to files and folders in your Dropbox"? Yes, it gets stuck there.
- ijmolder662 years agoExplorer | Level 4
No, currently the app says 340.2.4
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!