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Forum Discussion
Excel Files not opening to edit in Excel from Dropbox.
Started this week. On my phone I can open an Excel file in Dropbox as a preview but when I click on the edit button I get the Office Excel opening (Downloading from Dropbox) screen, then it flips to...
Hannah
Dropbox Staff
Dropbox StaffAnd you're currently on the 340.2.2 version of the app, is that correct?
Yes, that's right. For the password protected excel files, I see the same issue that the previous person said above.
You said:
Hey @rajma420, so just to clarify, it does work for Excel sheets that are not password protected?
Hannah
- Megan
Hi rajma420, if you access Excel directly, and try to open your files from there are you able to do so?
As for some screenshots, what happens after you see the message that ijmolder66 posted: "Microsoft Office integration would like access to files and folders in your Dropbox"? Is it stuck like that?
Megan
I use Excel directly, the file opens after it prompts me for the password. But if I open the file from Dropbox I get in a loop of "Microsoft Office integration would like access to files and folders in your Dropbox"? Yes, it gets stuck there.
- Megan
Hey guys, thanks for your patience!
We checked with our Engineers internally, and they have confirmed that this is an issue on Microsoft's end. On our end, we have informed Microsoft, as this needs to be addressed by them.
Thanks a bunch!
