We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Michael 103673
2 years agoHelpful | Level 6
Excel Preview Garbles Data on the Dropbox mobile app
Numbers in cells overrun into adjacent cells. No longer see a button to open file.
- 7 months ago
I started from scratch and created an entirely new Excel file. I have no idea what was going on with the previous version of the file, but the new one now displays properly in Dropbox, the same as it looks within Excel, with no overlapping text from one cell to the next.
So, I suppose that solves my issue.
Thanks for all the assistance.
Walter
Dropbox Staff
Hey there Michael 103673, sorry to hear about this.
Can you please clarify if you're previewing the file within the mobile Dropbox app or if you're using a web browser instead?
Does it happen with all of your Excel files or just one?
Any additional information you can share is more than welcome, Michael.
Michael 103673
7 months agoHelpful | Level 6
This happens when previewing the file within the mobile Dropbox app in iOS and iPadOS. All Excel files do this when text fills the second field.
- Megan7 months agoDropbox Staff
Hi Michael 103673, so you're previewing the file locally using the Excel app, correct?
If you try to preview the file using either the web browser, or the desktop app, do you notice the same behavior?
- Michael 1036737 months agoHelpful | Level 6
This happens when previewing the file within the mobile Dropbox app.
- Jay7 months agoDropbox Staff
Hi Michael 103673, the preview feature in the Dropbox mobile app isn't 100% accurate for all files, and could result in some visual issues.
Does the file preview normally in the Excel mobile app?
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!