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Langly's avatar
Langly
New member | Level 2
6 years ago

Link Preview Not working

Whenever I copy a link to a website into my dropbox paper document it doesnt show the link preview. Strangely enough it worked the first couple of times but no longer does. Help!

Dropbox Paper
Preview
  • Langly's avatar
    Langly
    6 years ago

    uhhh, so it just sort of worked again. I put another link in then retried the other one. can't really explain it. The link is the same but thanks for the help!

  • Lusil's avatar
    Lusil
    Icon for Dropbox Staff rankDropbox Staff
    6 years ago

    Hey there Langly,

    Could you please provide me with an example of a URL that you're having issues with? Have you also tried adding any other link to see if you are able to have the preview appear? Furthermore, could you check that you don't have any space added before embedding the link into the Paper doc?

    Let me know what you find!

    • Langly's avatar
      Langly
      New member | Level 2
      6 years ago

      uhhh, so it just sort of worked again. I put another link in then retried the other one. can't really explain it. The link is the same but thanks for the help!

      • Lusil's avatar
        Lusil
        Icon for Dropbox Staff rankDropbox Staff
        6 years ago
        Glad to hear that, Langly! If you experience the same behavior at any point in time or you have any other questions, don’t hesitate to give us a shout. 
         
        In the meantime, have a wonderful day ahead! :grin:

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