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Forum Discussion

Samuelharvest's avatar
Samuelharvest
Helpful | Level 6
2 years ago

Export as a pdf

I used to be able to export an excel document as a pdf in Dropbox. In the last month it is always zero kb. How do I export as a pdf?
Export
  • Samuelharvest's avatar
    Samuelharvest
    2 years ago

    Thankyou Hannah,

     

    I double-checked my subscription. Then reinstalled the app. This has solved the problem! Thankyou ever so much! 
    in fact Thankyou to everyone and sending you all some love from Sicilia!

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

It might be that this is an Excel issue, instead then.

 

Have you tried uninstalling and reinstalling the Excel app, to see if it helps?

 

Also, do you have a Microsoft subscription that you're signed into on the app?

Samuelharvest's avatar
Samuelharvest
Helpful | Level 6
2 years ago

Thankyou Hannah,

 

I double-checked my subscription. Then reinstalled the app. This has solved the problem! Thankyou ever so much! 
in fact Thankyou to everyone and sending you all some love from Sicilia!

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Happy to see that your issue was resolved, Samuelharvest!

     

    If you need anything else, please make sure to let us know.

     

    Have a great week ahead! 🙂

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