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Forum Discussion
Transcript no option to download or export
Hi there
I have been sent a film in Dropbox. I am able to view the autogenerated CC transcript of the film, and it looks pretty accurate.
I would like to download this transcript and then pair it with the film for offline viewing, as a SRT or something.
However, when I follow the steps to download / copy the transcript it is not working.
has this feature been removed ? I followed the instructions as listed here :
How to download your transcripts in Dropbox Replay
To download your video or audio transcript:
- Log in to replay.dropbox.com.
- Open the video or audio file you added a transcript to.
- In the Transcript sidebar, click “…” (ellipsis) in the upper right.
- Download transcript as:
- srt file
- vvt file
- Plain text
Could someone help me out with a work around or suggest what I might be doing wrong?
Cheers:)
Hi Laura,
Thank you for sending the screenshot! It seems you're viewing the transcript directly in Dropbox, and unfortunately, that interface doesn’t offer a transcript download option.
Just a heads-up, Dropbox Replay is a separate product from Dropbox, and this forum is dedicated to Replay support.
FilipDBXDropbox Staff
Hey Laura, thanks for reaching out! You should see an option to download transcripts within the Transcript sidebar. I've attached a screenshot to show you exactly where it's located. Please feel free to let us know if you encounter any difficulties downloading the transcripts.
Hello
Thanks for taking time to respond.
Maybe we have different version of Dropbox as my screen doesn't have that option ? Unless there is a different way I could find it. See screen https://drive.google.com/file/d/1_-zhYVqt6KrsJvhW4TShLnBktN5e_9TA/view?usp=sharing shot attached...is it because I am in the UK?
thanks again
hello again
Sorry here is a link to the screen shot that you should be able to access.
https://drive.google.com/file/d/1_-zhYVqt6KrsJvhW4TShLnBktN5e_9TA/view?usp=sharing
