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MrSuddenJoy's avatar
MrSuddenJoy
Helpful | Level 6
7 months ago

Files are supported but something went wrong

Im getting this message when trying to open .docx document that has been created by me some 30 minutes ago. Please see this screengrab 
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  • Walter's avatar
    Walter
    7 months ago

    Hi there MrSuddenJoy - sorry to hear about this.

     

    Could you please clear your browser's cache or try another browser and let us know how it goes?

     

    Thanks so much!

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Hi there MrSuddenJoy - sorry to hear about this.

 

Could you please clear your browser's cache or try another browser and let us know how it goes?

 

Thanks so much!

MrSuddenJoy's avatar
MrSuddenJoy
Helpful | Level 6
7 months ago

WalterClearing cache helped. Thanks.

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    7 months ago

    Happy to hear that MrSuddenJoy 

     

    See you around the Community and have a lovely weekend! 

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