Learn how to make the most out of the Dropbox Community here 💙.
Forum Discussion
Solved
How can I fix the error "the application can't be opened" when it does open?
When I open dropbox I get this warning message:
The application “Dropbox.app” can’t be opened.
But then it opens without a problem. How can I get rid of this message?
Thanks!
Hi wellerpond,
Seems like you experience some permissions problems. On MAC OS there could be two parallel install, one - system wide and other - per user. From your description could be concluded one of the installs is damaged and the other works. It enough only one of them to work so everything could work as usual. To be sure everything is cleared (so no more tedious messages) you can clear everything and install the Dropbox application again. Stop/quit your application. Execute following commands in terminal (line by line):
rm -rf ~/Library/Application\ Support/Dropbox
rm -rf ~/Library/Dropbox
rm -rf /Applications/Dropbox.app
sudo chmod -R a+w /Library/DropboxHelperTools
sudo rm -rf /Library/DropboxHelperToolsWill be ask for your password (sudo). Now everything is like Dropbox has never been installed (exception is your data - they are in safe). Download and install latest stable release again (preferably offline installer).
Hope this helps.
Hi wellerpond,
Seems like you experience some permissions problems. On MAC OS there could be two parallel install, one - system wide and other - per user. From your description could be concluded one of the installs is damaged and the other works. It enough only one of them to work so everything could work as usual. To be sure everything is cleared (so no more tedious messages) you can clear everything and install the Dropbox application again. Stop/quit your application. Execute following commands in terminal (line by line):
rm -rf ~/Library/Application\ Support/Dropbox
rm -rf ~/Library/Dropbox
rm -rf /Applications/Dropbox.app
sudo chmod -R a+w /Library/DropboxHelperTools
sudo rm -rf /Library/DropboxHelperToolsWill be ask for your password (sudo). Now everything is like Dropbox has never been installed (exception is your data - they are in safe). Download and install latest stable release again (preferably offline installer).
Hope this helps.
That got it, thank you!
