You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

mcganty's avatar
mcganty
New member | Level 2
8 years ago

How many years until Dropbox will fix offline files being unaccessible

I see via Google that many people continue to share having this problem. When I update my offline files, they're usable for about 24 hours and then they are no longer accessible. So for example, if y...
Mobile
  • Jane's avatar
    Jane
    8 years ago

    Hey PeeDub, sorry to hear that you're feeling this way. 

     

    In order to proceed to resolution on this matter, I'd have to advise you to update your iPhone's operating system to the latest available version (11.0.3). Moreover, can you make sure that you've installed the latest Dropbox mobile app (70.2)? This way, you'll make sure to get all fixes that have been implemented on the latest updates.

     

    I hope this is helpful to you & you get the issue you've experienced with your Offline files fixed. Keep me updated on the progress here & I'll do my best to follow-up! 

     

Enrico L.'s avatar
Enrico L.
Explorer | Level 4
9 years ago

Using iOS 10 I downloaded a file for offline mode. I've been traveling with limited wifi but wanted to work on some MP3 files (editing in Ferrite, an audio editor). The share sheet didn't work, GoodReader couldn't see the file, so I was stuck being unproductive. There isn't much you can do in just the Dropbox app, it's supposed to function like a file system so I can access, that is, manipulate and use, the files with any app I want, not just see a preview. Disappointing. 

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