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Grammie60's avatar
Grammie60
Helpful | Level 6
3 months ago

How to stop & unlink the automatic downloads to Dropbox?

I was linked from an Epson Fast Foto 680W-FF photo scanner, software, to Dropbox.  On the old Epson Fast Foto you had to be connected to Dropbox. I have a new Epson Fast Foto, same machine, new software. I don't have to use Dropbox anymore in Fast Foto. I used it on the new machine to start with, until I figured out how to not use it. Somehow, I am still linked to Dropbox.

 

 

I figured out today how to go to Dropbox.com, rather than the Dropbox app and I started moving folders off Dropbox and deleting the folder on Dropbox after I moved the folder out. For some reason as I was cleaning up my downloads on my MacBook and moving the download folders my Mac documents, the folders are going to Dropbox!

I am very disappointed  that writing on this platform is the best Dropbox can do for a Basic:/ I am not computer savvy. I learned deleting folders on Dropbox from the App, means I completely lose the folder everywhere! don't ask me how I figured out how to delete folders from Dropbox.com instead:/

  • Grammie60's avatar
    Grammie60
    Helpful | Level 6

    This is still Grammie60. I ran out of space and I don't know how to edit after I sent my message:/

    My goal is, I'm trying to get off Dropbox because I don't need it anymore, but I have thousands of photos and documents to move out of Dropbox first. It would kill me to lose my hard work. I don't know what I'm doing and I'm very frustrated:(

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff

      Hey there, @Grammie60, let's jump right into this! 

       

      Based on all the info you shared, I understand that you're currently using Dropbox Backup, and that you wish to find a way to delete and disable it, while keeping your content. 

       

      Feel free to have a look at the relevant Help Center article, and let me know if you need any help with the steps there.

       

      I'll be waiting for your update!

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