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boggett2001's avatar
boggett2001
Explorer | Level 3
6 years ago

How to stop a download in progress

DB says it's in the middle of a very large upload, but I want to stop it and zip the files first before uploading.  There is no "stop upload" button that I've seen.  Can you help me stop this?

  • If you're using the website to upload your files, just close your web session boggett2001!

    If you're using the desktop app, you can pause the sync and move the unwanted files out of your Dropbox folder. 

    Let me know how it goes!

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff

    If you're using the website to upload your files, just close your web session boggett2001!

    If you're using the desktop app, you can pause the sync and move the unwanted files out of your Dropbox folder. 

    Let me know how it goes!

    • Pamela S.12's avatar
      Pamela S.12
      Helpful | Level 5

      But how do I stop iPhone download.  I mistakenly touched 'Make Available Offline', and now Dropbox is downloading 3GB of files onto my phone.   I can't see how to stop it.  I closed Dropbox and also did a full shutdown, it's still downloading when I turn iPhone back on.

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff

        Hi there Pamela S.12; thanks for joining the discussion here.

         

        I'm sorry for the late response; are you still having issues with this? 

    • M04's avatar
      M04
      New member | Level 2
      This doesn't work anymore. Is there an option now that there's no pause button on a Windows machine?
      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff

        Actually, the pause option should be there after clicking on the app's icon in your system tray M04.

         

        If you're not seeing it, can you send us a screenshot so that we can have a better look into this? 

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