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Forum Discussion
Huge problem with Dropbox corrupting .pdf files.
Last week . Our offices started experiencing problems with dropbox. We would drop PDF files into folders and five minutes later they are corrupted. We have tried clearing our cache. We have tried getting support. I don't really understand why I can't get anyone to help me here.
Does anyone know what t o do?
same issue with me. did you found any solution?
Same problem here! Dropbox support advised me to reinstall my app, but nothing changed...
- Megan
Dropbox Staff
Hey nick1803, let's jump right into this!
You mentioned that you'd drop .pdf files into folders. Can you clarify if you're using the desktop app, or the website in order to add, and preview content from your account?
Also, do you see the same error when trying to preview your .pdf file online on our website?
Let me know more, and we'll take it from there!
Hi there,
I have downloaded the Pdf to my computer. I check to see if it works . It opens. I drag it the website dropbox.com and put it in the file there. I try to open it and its corrupted.
.pdf files are supported but something went wrong.
It cannot be opened.
