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Forum Discussion
hw213nw
3 days agoNew member | Level 1
Audio files are compressed/downgraded in quality when exported to iMessage.
I've noticed an issue with exporting/sharing audio files over the last few months, from Dropbox into iMessage.
I often share audio files for work, and I go into the app, click share, then export file.
Recently when I do this my audio files are getting compressed and severely downgraded in quality. I've also noticed file size going from 8-9mb to 2-3mb. The degrading of quality is a major problem.
this bug seems to be continuing and would love to have it reported to the team!
- hw213nwNew member | Level 1
Hi, thanks for addressing this. It's been a real pain the last while.
Dropbox iOS v 404.2.2
iPhone iOS 18.2 (iPhone 15 Pro)
It seems to also be doing this when I export (as a copy) video files (cut a 20mb down to 10mb). ZIP are preserved.
My messages settings should be fine, I have it selected to show images in high quality, etc.
Thanks again
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