You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
I can't see my files, folders or sidebar
Been working with DB for quite a while Today, I've attempted to load, reload, restart computer, reload...you know the drill. WHat is going on?
Hi Everybody,
Our engineering team has implemented a fix. Please let me know if you are still unable to see any elements of Dropbox on your browser and I'll make sure that information is passed along for further investigation.
Thanks,
Ben
Confirm the issue is also present in browser InPrivate mode.
Also note that when not using dropbox for a prolonged period of time and than going back to it, the pages load ok but when refreshing or accessing the Deleted files, the issue comes back. Very very weird!
BenDBXCommunity Manager
Hi Everybody,
Thanks for reporting this. Our Engineering team is aware and actively investigating. I'll provide an update here when I have more information to share.
Thanks,
Ben
I am having the same issues while working in Google Chrome on Dropbox. I tried Safari instead and it appears to work. While in Google Chrome, if I click a folder nothing shows up. No files or folders. And the Search bar does not work either. When I click in it, it just disappears. Google Chrome is my preferred browser to use though so hopefully this gets figured out ASAP.
Dropbox now appears to be working normally for me again on Google Chrome. Thank you.
Sounds good.
- BenDBX
Hi Everybody,
Our engineering team has implemented a fix. Please let me know if you are still unable to see any elements of Dropbox on your browser and I'll make sure that information is passed along for further investigation.
Thanks,
Ben
Ben, thanks for the quick work. All is good now!
