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Forum Discussion

KJ Herbs's avatar
KJ Herbs
Helpful | Level 6
6 months ago

I can't see my files, folders or sidebar

Been working with DB for quite a while Today, I've attempted to load, reload, restart computer, reload...you know the drill. WHat is going on?
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  • BenDBX's avatar
    BenDBX
    6 months ago

    Hi Everybody,

     

    Our engineering team has implemented a fix. Please let me know if you are still unable to see any elements of Dropbox on your browser and I'll make sure that information is passed along for further investigation.

     

    Thanks,

    Ben

RS2618's avatar
RS2618
New member | Level 2
6 months ago

I seem to be having the same problem as a lot of people. Either I can't sign in, or I sign in and get an error, or I can't see all of my folders. I work in DB on 3 different jobs and I haven't been able to access it normally since yesterday. Every now and then I get a glimpse of my page, but it doesn't look the same. Now when I try to login I just get: Something went wrong. Don`t worry, your files are still safe and the Dropbox team has been notified. Check out our Status Page to see if there is a known incident, our Help center and forums for help, or head back to home. That's why I'm here.

 

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