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Forum Discussion
I downloaded one of my folders months ago and now I can't unzip it as it throws an error.
Hi!
I downloaded a folder full of pictures and then deleted from dropbox. I didn't checked the files right after and a couple months later when i wanted to unzip i realized that there went something wrong since there was a 0 byte foldername.zip and a normal size foldername.n3QcyulW.zip.part among the downloads. Sadly I couldn't open that and the error message told that the destination path of the file includes caracters blocking the unzip. Anyone has an idea if it is possible to repair the file or somehow reach the files? It is a couple gigabyte so there should be something zipped. Thanks
- Nancy
Dropbox Staff
I’m sorry to hear about that, jarisz.
Do you remember when exactly you deleted that folder from your Dropbox account?
Other than that, I’d like a few screenshots of what you see now when trying to unzip the files (especially of the message saying that there are some characters that don’t allow you to unzip it).
Ping me here when you’re ready.
Dear Nancy!
I deleted them on 31/07/2024.my computer operates in hungarian languages. It says that i can only unzip the folder if I copy the files there. My guess is that the zipping of files was not complete.
Although the details of the zip file telling that there are many files in it.
Thanks for your kind support- Jay
Hi jarisz, it seems the file name isn't something created by Dropbox. As it ends in a .part extension, it's possible that you've used a program to split your full ZIP file into multiple parts. Seeing as it's trying to open it with WinRAR, it's possible that there are other .zip.part files that are either missing, or located elsewhere on your machine.
Another possibility is that you were using a download manager to download the file from the site, and it was doing it in separate parts, or this was a temporary file created until the entire file was downloaded from the site.
