You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
File access
83 TopicsLarge PDF files not being found using search (contents)
Hi, I’m currently evaluating Dropbox as a tool to store PDF files for easy access using content search (keywords etc). At the moment, I’m just using a number of test documents to assess the suitability I will mainly access on iOS devices, using the Dropbox apps. Overall, it seems good, however it refuses to find large PDF files (800 pages) despite the keywords being in the document. For ref, documents have been loaded for over 24 hours If I open the file and then search within, the key words are easily found and highlighted, so I’ve no idea why the documents can’t be found I’m not having any issues with smaller documents . If it helps, the same document loaded to OneDrive, can be easily found using search. It can also be easily located using other apps such as PDF Expert. Hope someone can help JSolved765Views0likes5CommentsDo downloaded files maintain the OCR function?
I work with blind / visually impaired people. For them, the OCR function is important, so the device can read the content of a file to them. I found out, that DropBox uses OCR for the documents, stored in DropBox. My question: My client wants to download her files to her MacBook and store them in the Finder. When she downloads pdf files, do they still have the OCR function?149Views0likes1CommentIncrease the filetypes considered in full text search
Today's Dropbox web and Desktop interfaces for full search support just certain filetypes (.doc .docx .docm .gdoc .gsheet .jpg .paper .papert .pdf .png .ppt .pptx .pptm .gif .gslide .rtf .tiff .txt .xls .xlsx .xlsm .vtt). There are, though, other files that have the same structure as some of the formally admitted filetypes and there is no technical reason to exclude them from a full text search. This is the case of the files used by the scientific text processor LaTeX (.bib, .tex, bbl...). Many of them are technically identical to the .txt files. In fact the current full text search is able to find the searched text in some of the files with these extensions although it does not find all the files having the searched text in them. Despite this rather arbitrary behaviour, the technical support team indicates that the problem is simply that the filetype is not supported for full search by the system. Would it possible to formally include every file which is .txt compatible in the full text search?Solved329Views0likes2CommentsExclude folders when searching for content in my mobile app.
Is it possible to exclude certain folders from the search function? I have a lot of files in my school folder when I was in college but I don’t want this folder to be searched when I search for files. I use dropbox on my iPhone by the way. Thanks387Views0likes1CommentAdvanced search based on key phrases
I seriously need advanced searching. Dropbox used to have these features (like search exact phrase) in 2015, but somehow removed them. So how can I do advanced searching in dropbox? Like: List files with age between x and y Contain the phrase "a b c" are of type *.pdf ...Solved13KViews10likes52CommentsA message about the desktop is not allowing me to see my files online
Hello everyone, After I login to Dropbox I get the message: Successfully logged in Now, explore Dropbox on desktop. And a button that reads "Open Dropbox" When I click on that button a message that reads "Do you want to allow this website to open “Dropbox”?" At which point nothing happens. I am unable to see my files. MacBook Pro 13-inch M1 2020194Views0likes1CommentError when trying to access my files on the website
Dropbox emailed flagging I was over my free limit. After logging in, I was planning to delete some photos. Unfortunately I can only briefly see the photo grid, and then the screen changes to asleeping dog on purple cushion. I've reluctantly upgraded my storage, but the error remains. Any thoughts on how I can access my account?1.8KViews1like18CommentsSearch Results Limit on iOS
Dear Dropbox, I've been a paying subscriber for over a decade, now. Great product! I have discovered one curious aspect of your iOS product that has proven frustrating in practice. When searching for a file, I'm limited to only 100 results. Most of the time this is fine, but there are occasions when I'm searching for a file that is for work and there are far more than 100 results. As a consequence of this limited display of results, I am unable to find the file and share it with a colleague. Given that the entire point of Dropbox is to share files, this is highly frustrating. There is no such limit on the desktop integration, of course, so it's quite a thorn to be so restricted on iOS. Perhaps the app could include a search results option that allows the user to display more than 100 results? Default could still be 100, that's fine, but at least allow the user to select more when needed. Maybe something like 100, 1000, and 2500 or some such? At the risk of sounding foolish, it seems like this would be a fairly simple change, would not break the app, and would allow users the ability to continue using Dropbox in their workflows as needed. Thanks again for an otherwise great service. Keep up the good work. JP442Views0likes1CommentDownloaded files get saved using a previous file name.
I've been having an issue with Dropbox where files seem to revert to their old names when I download them? The file names are correct when viewing them on the dropbox webpage and desktop app on my laptop. They are also correct when viewing on the webpage on the PC, however when downloading to PC they appear to revert to a previous file name. It seems to have just started doing this, despite no changes being made on the account or computer. I can see the old file name under the updated one when viewing on web. Any reasons Dropbox may be doing this? It's important for the files to have the correct name, as they contain printing information which varies between files. Any help would be greatly appreciated!219Views0likes1CommentOnline search gives an error message. Why?
Hi There, any advice please on the below issue? Every time I select the Online Search window in recent days I get this message. Same message was happening for other colleagues in recent days but resolved. Issue is ongoing for me. Have updated Firefox and deleted caches etc but the problem persists. Any advice greatly appreciated. Hi There, any advice please on the below issue? Every time I select the Online Search window in recent days I get this message. Same message was happening for other colleagues in recent days but resolved. Issue is ongoing for me. Have updated Firefox and deleted caches etc but the problem persists. Any advice greatly appreciated.😀 Error Something went wrong. Don`t worry, your files are still safe and the Dropbox team has been notified. Check out our Status Page to see if there is a known incident, our Help center and forums for help, or head back to home.Solved450Views0likes3Comments