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jakub_t's avatar
jakub_t
Helpful | Level 6
2 years ago

Image resolution upscaled

Hello,   I would like to ask about images and their presentation. If i upload relatively small images ( like 1200 x 800 or so ) they are displayed slightly upscaled. If i open them in the web bro...
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  • jakub_t's avatar
    jakub_t
    2 years ago

    Hello Megan and thanks a lot for your answer. Actually I am terribly sorry. I wanted to prepare some screenshots and realized, that it is not dropbox who is upscaling the images, but its my browser itself.

     

    I am really sorry for asking before thinking twice. I will probably try to delete this post, since it is only confusing.

     

    Thank you all, Jakub.

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Hey jakub_t, thanks for using Dropbox and welcome to our Community!

 

The preview of your files on our website can't be changed at this time, but you'll always be able to see the original after downloading it from the website and opening it locally on your devices. 

 

I hope this clears things up and let us know if you have any other questions. 

jakub_t's avatar
jakub_t
Helpful | Level 6
2 years ago

Hello Walter and thank you a lot for your reply.

 

Can I ask you the reason for this if you know? I do not understand why to upscale those images. I can understand downscaling of large pictures, but why to upscale the small images? It only makes the bandwidth larger and it is unusable to present your images like that if you want to retain some quality. Is there a chance that there will be some update regarding this?

 

Thank you a lot, Jakub.

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey jakub_t, can you send us a few screenshots of the images as they appear locally on your device, and what do you see on the other end on the Dropbox website? 

    • jakub_t's avatar
      jakub_t
      Helpful | Level 6
      2 years ago

      Hello Megan and thanks a lot for your answer. Actually I am terribly sorry. I wanted to prepare some screenshots and realized, that it is not dropbox who is upscaling the images, but its my browser itself.

       

      I am really sorry for asking before thinking twice. I will probably try to delete this post, since it is only confusing.

       

      Thank you all, Jakub.

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hi jakub_t, thanks for the update. It's best to leave this thread here in case others might find the information helpful.

         

        Just for clarification, when you said the browser upscaled it, what browser setting was it exactly which caused this behavior?

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