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Malmacdowall's avatar
Malmacdowall
Helpful | Level 6
8 years ago

Ios11.0.1 “Cannot save file” error saving from Office apps to Dropbox

Issues since latest ios11.0.1 update on IPad.  Error in excel, word, PowerPoint when “Save as” and selecting a Dropbox file. Error message is “Cannot Save File.  That file name wont work because it...
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  • Sanchez's avatar
    Sanchez
    7 years ago
    Hey Tundragal, welcome to our community! 

    Can you please make sure that you’ve updated the Microsoft apps on your iPad Pro, and try again? 

    If you continue to experience the issue, then we should put you in touch with our support team for further investigation. If that’s the case, you can submit a support ticket here, or I can initiate one for you, using the email address associated with your forum profile. 

    Let me know! 
    Cheers
Peter F.13's avatar
Peter F.13
New member | Level 2
8 years ago

I am having the same problem when saving from Word of iOS.  The problem first appeared after the ios11.0.1 update.  It appears to be specific to dropbox, because I can save the same file to OneDrive using the same filename.

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