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Forum Discussion
JWHIII
2 years agoHelpful | Level 6
My backed up files appear to be empty
I have a 500 GB hard drive full of files from older computers which I "uploaded" to my Dropbox account. Each time I turned on my computer, Dropbox would resume the upload process (which by the way, ...
- 2 years ago
Ugh, nevermind - I figured out what I was doing wrong. I was referring to the "Modified" and "Size" fields to the right hand side and clicking on those. I could've swore I had tried clicking on the folders to open them, but evidently hadn't. Thanks for your help and sorry for the hassle.
JWHIII
2 years agoHelpful | Level 6
Hi Hannah,
Yes, the folders appear to be empty. The Dropbox application icon is masked with a red square containing the number 6 in it. When I hover over it, it reads "Up to date". When I click on it, the pop up window contains a check mark at the bottom with the message "Everything is up to date". I logged in with Chrome as opposed to Firefox and was presented with the same info as before (that nearly 500 GB is accounted for, when the folders are empty)...
JWHIII
2 years agoHelpful | Level 6
Ugh, nevermind - I figured out what I was doing wrong. I was referring to the "Modified" and "Size" fields to the right hand side and clicking on those. I could've swore I had tried clicking on the folders to open them, but evidently hadn't. Thanks for your help and sorry for the hassle.
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