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Forum Discussion

Cathy22's avatar
Cathy22
New member | Level 1
27 days ago

My photos are not importing to Dropbox in order. There is no way to sort them by date created.

I am not storing photos on my computer so I'm only using your website to upload photos from my phone. I imported over 6000 photos last night and they are completely random, no order whatsoever! I want to see them in order of date created, oldest first.

  • CharlesDub44's avatar
    CharlesDub44
    New member | Level 1

    I have the same issue with 40,000 photos since Picasa was made defunct by Google.

    Date Modified doesn't cut it and it uses the upload date to sort. . If a Date Created could be applied as a filter I would be delighted. I have photos going back a long time. If I upload them I am in a random space that is painful to navigate. Dropbox, if you can provide this facility it would be fabulous. 

    • Cathy S's avatar
      Cathy S
      New member | Level 1

      Hi. Sorry for the late reply but I’ve been traveling to India since Monday. I’m unable to sign in on my account so evidently I now have a new account!? Anyhow thanks for taking over with my request. Hopefully something will change for the better 🤞

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff

    Hey Cathy22 and CharlesDub44

    To clarify, you’re both uploading your photos to the Dropbox website manually by clicking on the “Upload or drop” button, correct?

    You’re not using camera uploads by any chance, right?

    Let me know.

    • CharlesDub44's avatar
      CharlesDub44
      New member | Level 1

      Yes, I manually upload to Dropbox and have been doing so for years. Up to a few years ago I used Picasa as a viewer and management tool. If Dropbox had a filter that allowed me to sort by "Create Date" I would be very happy. At the moment trying to navigate photos is a nightmare on Dropbox. 

    • Cathy S's avatar
      Cathy S
      New member | Level 1

      Hi Nancy!

      This is Cathy22. I’ve been traveling to India since Monday. Sorry for the late reply. I’m also not able to sign in on my account so evidently I have a new account? Anyhow, no I’m not using camera uploads and I have a huge mess on my hands once I get back from this trip. Maybe you will have a sorting feature that can help me by then! :)

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff

    Hey CharlesDub44, thanks for clarifying!

    Your feedback regarding this has been very valuable and I will endeavor to make sure your voice is heard.

    I will pass on your comments to the relevant departments so that we can further improve product.

    If you need something else, please let me know and I will be more than happy to help every step of the way.

    • Cathy S's avatar
      Cathy S
      New member | Level 1

      Megan I am Cathy22 the OP. I have been in transit to India since Monday and can’t sign into my account. Apparently I now have a new account?! In any case I desperately need to be able to sort by date, oldest first. Similar as to how photos are stored on my phone or memory cards. I imported thousands of photos and they are randomly uploaded so I have a huge mess to deal with once I return home. Not to mention that I will have thousands more photos to import. Hoping you will have a solution soon. Thanks!

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff

    Thanks Cathy S!

    We've passed all your feedback to our team.

    If you need anything else, don't hesitate to let us know!

    P.S. If you'd like us to help you with accessing your account, I would suggest creating a new thread, since this one is about a different topic.

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