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PatrickMast's avatar
PatrickMast
Explorer | Level 4
5 years ago

Need to download a expired Dropbox Transfer file

How can I retreive expired files I shared to someone else with Dropbox Transfer? Thanks! Patrick 👍
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  • Walter's avatar
    Walter
    5 years ago

    Hi PatrickMast - welcome to our Community!

    If your transfer has expired, you'll be able to find the files you shared with other, in their original locations. 

    This means that they should be on your computer from which you initiated the transfer from or in your account online if you transfered files that were already within your Dropbox account. 

    I hope this points you towards the right direction and please let me know if you have any more questions Patrick; I'll be happy to follow up. 

    Happy Monday :coffee:

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Hi PatrickMast - welcome to our Community!

If your transfer has expired, you'll be able to find the files you shared with other, in their original locations. 

This means that they should be on your computer from which you initiated the transfer from or in your account online if you transfered files that were already within your Dropbox account. 

I hope this points you towards the right direction and please let me know if you have any more questions Patrick; I'll be happy to follow up. 

Happy Monday :coffee:

PatrickMast's avatar
PatrickMast
Explorer | Level 4
5 years ago

Hey Walter,

Thank you for your quick answer.

I was in the impression that Dropbox would keep that file for me somewhere. After all, it IS in my dropbox, right?

So, conclusion: Dropbox is not keeping these files for me? I need the keep the original file somewhere on my hard drive?

Thanks!

Patrick

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    5 years ago

    Thanks for your swift response Patrick!

    The files you can transfer with this feature don't necessarily reside within your Dropbox account PatrickMast. If the files you transferred were in your Dropbox account at that time, they're still there. 

    If they were never in your account, they should be in their original locations (i.e. the devices you initiated the transfer from). 

    Do you remember the original source of the files you transferred originally? Have you looked for them there by any chance? 

    Let me know what you find!

    • PatrickMast's avatar
      PatrickMast
      Explorer | Level 4
      5 years ago

      Hey Walter,

      We used to use Droplr to transfer files. They DO keep the transferred files available for you. I think Dropbox should do the same. :innocent:

      The upside of the cloud service to keep your file is, you can safely delete or forget about the files you send. Files are "safe" and "available" in the cloud.

      Sorry to see Dropbox Transfer does not do the same.

      Patrick

      • pioneeripentti's avatar
        pioneeripentti
        Explorer | Level 4
        5 years ago

        This came to me as suprise as well. I thought it would work like wetransfer.

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