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21's avatar
21
New member | Level 2
8 years ago

Not enough space on computer

I really like the convenience of the dropbox app and I understand that to enjoy this feature my dropbox files must take room on my computer's storage as well. However, is there a way for some files o...
Desktop
Dropbox Plus
Space and storage
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  • Mark's avatar
    Mark
    8 years ago
    Sort of.

    You can create empty folders on your machine and selective sync off, or, you can upload in batches and have an already created Selective Sync folder which once the files have uploaded you use the web interface to move the folder in to the un-sync'd one. That then deletes it locally.
21's avatar
21
New member | Level 2
8 years ago

Hey Mark, thanks for telling me about selective sync. The problem is that I can't use it until I upload the folder, for which I don't have space. So to overcome this obstacle, I uninstalled dropbox from my laptop and went directly to the website to upload my folder from there. But I can't seem to do so? I can't whatsoever upload a folder to dropbox through the website. Does dropbox not support uploading of a folder? This is rather absurd

  • Crotonmark's avatar
    Crotonmark
    Explorer | Level 4
    8 years ago

    This is EXACTLY my problem as well

    I have TONS of space in dropbox BUT not much space on my Mac.

    I want to upload my 500GB video folder to Dropbox but I don't see a way

    it is crazy I am paying for space I can't use

     

    also - Dropbox support is beyond awful - canned replies totally off point

    • Mark's avatar
      Mark
      Icon for Super User II rankSuper User II
      8 years ago
      The issue is that, unfortunately, Dropbox probably isnt suitable for your needs in that case Crotonmark. Dropbox isnt designed to be a cloud only solution, it is a syncing tool. It is supposed to (by design) have everything locally on your hard drive.

      So, you can use the 1TB of space - you just cant have it all on your hard drive in one go.
      • Crotonmark's avatar
        Crotonmark
        Explorer | Level 4
        8 years ago

        Mark - sorry but I dont understand

        How can I use the 1TB of space that I purchased from Dropbox?

        I will NEVER have 1 TB of space avail in my Mac

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