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chrisrazzell's avatar
chrisrazzell
Helpful | Level 6
4 months ago

Photos folder/tab is empty & camera uploads is the only place I can find my files

My Photos folder is empty but uploaded photos are chowing only in Camera Uploads, this only changed today. help please?
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  • BenDBX's avatar
    BenDBX
    4 months ago

    Hi Everybody,

     

    Thank you so much for reporting that everything is back to normal. Our engineering team implemented a fix that should restore visibility of photos in the Photos tab. If you're still experiencing any issues, let us know and I'll make sure that information is passed along.

     

    Thanks,

    Ben

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi everyone, are you still experiencing the same issue on your devices regarding accessing images via the Photos tab?

schoereli's avatar
schoereli
Helpful | Level 6
4 months ago

Yes, the problem is still current. For me it affects my iPhone and iPad devices as well as the browser.

 

 

 

  • anonymous's avatar
    anonymous
    4 months ago

    yep ... still down for me 

     

     

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