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chrisrazzell's avatar
chrisrazzell
Helpful | Level 6
2 months ago

Photos folder/tab is empty & camera uploads is the only place I can find my files

My Photos folder is empty but uploaded photos are chowing only in Camera Uploads, this only changed today. help please?
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  • BenDBX's avatar
    BenDBX
    2 months ago

    Hi Everybody,

     

    Thank you so much for reporting that everything is back to normal. Our engineering team implemented a fix that should restore visibility of photos in the Photos tab. If you're still experiencing any issues, let us know and I'll make sure that information is passed along.

     

    Thanks,

    Ben

derRobsi's avatar
derRobsi
Helpful | Level 5
2 months ago
Same here since 2024-10-04 on 8 devices. iOS: empty. Android: 1) connection failed, empty photo section. 2) 8 images are visible from 200.
Windows Web: only gray icons, no image there.

But in the camera upload folder everything is okay.

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