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chrisrazzell's avatar
chrisrazzell
Helpful | Level 6
2 months ago

Photos folder/tab is empty & camera uploads is the only place I can find my files

My Photos folder is empty but uploaded photos are chowing only in Camera Uploads, this only changed today. help please?
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  • BenDBX's avatar
    BenDBX
    2 months ago

    Hi Everybody,

     

    Thank you so much for reporting that everything is back to normal. Our engineering team implemented a fix that should restore visibility of photos in the Photos tab. If you're still experiencing any issues, let us know and I'll make sure that information is passed along.

     

    Thanks,

    Ben

derRobsi's avatar
derRobsi
Helpful | Level 5
2 months ago
There is an option to "Reset Photo Tab". Find ir on Settings in the app at the end of the list. This will completely delete the content of that tab, but then there will be a timeout. It will not rebuild the photo tab content. So I think that's where you have to look, dear Dropbox team. And yes: give us the ability to rebuild the index whenever we need to.

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