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Forum Discussion
chrisrazzell
4 months agoHelpful | Level 6
Photos folder/tab is empty & camera uploads is the only place I can find my files
My Photos folder is empty but uploaded photos are chowing only in Camera Uploads, this only changed today. help please?
- 4 months ago
Hi Everybody,
Thank you so much for reporting that everything is back to normal. Our engineering team implemented a fix that should restore visibility of photos in the Photos tab. If you're still experiencing any issues, let us know and I'll make sure that information is passed along.
Thanks,
Ben
Kevin99
Explorer | Level 4
I'm also up and working, after a few hours in forums and websites trying to see if I was doing something wrong 😞
schoereli
4 months agoHelpful | Level 6
I can also confirm, it works again!
- anonymous4 months ago
Not yet for us... I'm sure that it will return to normal in a few hours ..... IOS devices seem to be working though
- BenDBX4 months agoCommunity Manager
Hi Everybody,
Thank you so much for reporting that everything is back to normal. Our engineering team implemented a fix that should restore visibility of photos in the Photos tab. If you're still experiencing any issues, let us know and I'll make sure that information is passed along.
Thanks,
Ben
- jonasos20014 months agoNew member | Level 2
Hello,
I've got this issue on a Oneplus Nord 2T with the newest OxygynOS.
I can download the app just fine and connect it, but I can't view my pictures.It just says "The connection is lost, try again when you are online".
My wifi and 5G works just fine. There is no 3 unit limited reached and I have no antivirus orVPN on it. Everything is updated. What to do? The app has been reinstalled and still nothing.
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