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Forum Discussion

DMcDonald's avatar
DMcDonald
Helpful | Level 5
2 years ago

MS Word template (dotx) files don't open any more

In Dropbox, I've saved MS Word template (dotx) files. I used to be able to open/download these files in MS Word (using my desktop PC) to then save as a new docx file but no longer. Why? Please advise...
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  • DMcDonald's avatar
    DMcDonald
    2 years ago

    Good news: DB’s Open in Word/Excel option magically reappeared this morning. Thanks!

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Okay, so you're referring to opening files from the Dropbox website, which would then open the local app on your machine.

 

This article should help you to resolve this behavior, if you're not seeing those options now.

DMcDonald's avatar
DMcDonald
Helpful | Level 5
2 years ago

Good news: DB’s Open in Word/Excel option magically reappeared this morning. Thanks!

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