You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
robbsalzmann
7 years agoNew member | Level 2
Selective Sync is syncing files that are not selected.
I installed Dropbox on a laptop. Dropbox is configured to Selective Sync, two fairly specific folders. However it is downloading everything around that folder starting 2 folders up. The sync shoul...
- 7 years agoMy query was just to see if they had the gray icon, that’s all.
Could you check if you’re running a beta version of the Dropbox desktop application. You can do this by hovering your mouse over the Dropbox icon in the system tray or menu bar.
It should say something like 41.4. If it says 42.3, then you’re running the beta. Please follow the next steps to downgrade to the stable build:
1. Visit https://www.dropbox.com/account
2. Scroll down to the section titled "Preferences" and uncheck the box next to "Early releases" if it is checked.
Then, use the following link to install the latest stable version of the Dropbox desktop application:
https://www.dropbox.com/download
Let us know how it goes!
robbsalzmann
New member | Level 2
AgentJay, That's the point of my post. The unchecked folders are syncing. They should not. and I do not want them to. Thats the problem
Jay
7 years agoDropbox Staff
What icon is showing on those folders in Explorer? You can use the previous post to check which one it is.
- robbsalzmann7 years agoNew member | Level 2
I don't understand your question, nor see its relevance. This is a fresh install of Dropbox on a new OS. Selective sync is selected during setup. Yet, the folders that are unchecked in the image in my original post are syncing. They are being downloaded to my computer by dropbox. I have the problem frequently with other selective syncs as well.
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!