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Forum Discussion
Files not showing in the desktop app on Windows. What can I do?
This is a new issue. Some files now, are not showing in my desktop app that had previously been available (via the app). Note, please, that I have selected which files I want to live on my PC via the...
Hey JStak, can you also share the app's syncing status with me?
Is it possible that the files/folders you can't see locally have some invalid characters that prevent them from syncing?
This first began maybe a couple weeks ago. Files seemed to have disappeared from the app. I am operating Windows 11 and Dropbox v205.4.5765. Not sure if that is the correct information you're requesting.
From the Dropbox app taskbar when I right-click & ask to show the file in File Explorer it opens the file in the web browser, not in File Explorer.
Hope this helps
Megan
Dropbox Staff
Dropbox StaffHey JStak, can you also share the app's syncing status with me?
Is it possible that the files/folders you can't see locally have some invalid characters that prevent them from syncing?
