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DiamondKesawn's avatar
DiamondKesawn
New member | Level 2
2 years ago
Solved

"Something Went Wrong on Our End"

I have been getting this message all morning. Is this happening to anyone else?

 

  • Jay's avatar
    Jay
    2 years ago

    Is the site still experiencing issues for you now? Could you try switching browsers to see if this helps?

     

    Otherwise, you can try using incognito/private browsing mode without any extensions running.

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi DiamondKesawn, thanks for bringing this to our attention.

     

    What are you viewing on this page, the Dropbox site in general, a shared link, or something else?

     

    This will help me to assist further!

    • DiamondKesawn's avatar
      DiamondKesawn
      New member | Level 2

      Hi @Jay,

      I am on the Dropbox site in general. Upon logging in, nothing comes up. The right side panel just spins and any folder I click on provides me the noted error message.

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff

        Is the site still experiencing issues for you now? Could you try switching browsers to see if this helps?

         

        Otherwise, you can try using incognito/private browsing mode without any extensions running.

  • Sheila8's avatar
    Sheila8
    New member | Level 2

    I've been in Dropbox all morning and all of a sudden I get the "Something went wrong on our end error".  I checked and there are no system outages.  What else could this be? I've cleared cache and done everything else I can think of.  

    • DiamondKesawn's avatar
      DiamondKesawn
      New member | Level 2

      Same thing on my side. Are you on a MAC? 

      Based on some of the other discussions this seems to be consistent with MACs.

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