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MarissaW33's avatar
MarissaW33
Explorer | Level 3
3 years ago
Solved

Starred Files not showing up on Home Page

I have many starred files however when I go to my home page and click on "starred" non of the files populate.

  • Thank you so much for your persistence.  It worked! 
    I copied it to the root.  Starred the copy.  It then appeared in the "Starred" folder. 
    I deleted the original.  Then I moved the root version back to its original folder location (preserving the starred status)...and wow it appears in the Starred folder.   Much appreciated.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff

    Welcome to the forum, MarissaW33!

     

    When did you start experiencing this issue exactly? 

     

    Also, have you tried switching browsers and you keep seeing the exact same thing? 

     

    Keep me updated, and we’ll take a closer look.

    • MarissaW33's avatar
      MarissaW33
      Explorer | Level 3

      This started a few weeks ago I am on google chrome and have tried restarting my browser as well as trying it in a different browser

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff

        Hi MarissaW33, have you also tried an incognito tab on your browser, by any chance? 

         

        Also, if you unstar an item, and then star it back, do you see it appearing in the Home Page, under ''Starred''? 

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