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Heather S.32's avatar
Heather S.32
New member | Level 1
10 years ago
Solved

"there was an error downloading your file"

Hi, I am having issues downloading a folder in Dropbox. It comes up with the error "there was an error downloading your file". It doesn't seem to matter what computer/browser/internet I use. ...
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  • Ross_S's avatar
    Ross_S
    8 years ago

    Hi there,

    Is there by any chance a comma in the file name? If so try removing that.

     

    [This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Find Answers section here. ]

Ross_S's avatar
Ross_S
Icon for Dropbox Staff rankDropbox Staff
8 years ago

Hi there,

Is there by any chance a comma in the file name? If so try removing that.

 

[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Find Answers section here. ]

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